Contact us

Contact Us

At 88 Fortunes Slots, we understand the importance of providing accessible and responsive customer support to ensure a seamless gaming experience for our players.

Our Support Channels

We offer multiple channels for you to reach out to us with any questions or concerns. Please feel free to choose the method that suits your needs best:

Live Chat

• Available: 24/7
• Our live chat support team is always available to assist you in real-time.
• Simply click on the "Live Chat" button at the bottom right corner of our website or mobile app.

Email Support

• If you prefer writing an email, we have a dedicated support mailbox where our team will respond within 2-4 hours (Monday - Friday).
• Please provide clear and concise details about your issue to help us assist you more efficiently.

Help-Centre Access

We also encourage you to visit our comprehensive Help Centre for answers to frequently asked questions. Our FAQs cover topics such as account verification, technical issues, and responsible gaming practices.

Responsible Gaming Assistance

If you're concerned about your gambling habits or know someone who might be struggling with problem gaming, please don't hesitate to reach out to our dedicated Responsible Gaming Team via email. We're here to provide guidance and support for all players.

Technical Support

For technical issues related to our website or mobile app, including device compatibility concerns, please contact us through the Live Chat option above. Our Technical Support team will do their best to resolve your issue promptly.

Account-Security Assistance

If you're experiencing any account security-related issues or have concerns about unauthorized access, please reach out to our support team via email or through the Live Chat option above. We take account security very seriously and will work closely with you to resolve your issue.

Communication Response Expectations

While we strive to respond as quickly as possible, please note that response times may vary depending on the complexity of your query. Our dedicated support team is committed to resolving all issues efficiently and effectively.

Mobile and Desktop Support Accessibility

Our website and mobile app are designed to be accessible across various devices and operating systems. If you encounter any technical issues, please don't hesitate to contact our Technical Support team via Live Chat or email.

Preferred Contact Methods

We respect your time and would like to encourage you to use the support channels that best suit your needs:

• For urgent matters: Live Chat
• For general inquiries: Email 
• For Responsible Gaming assistance

Please note that our Support Team is available 24/7, but email responses may take a little longer to process.